Support Resources

The University has a range of services to help students with their health and wellbeing.

• ​Health and Wellbeing Services

If you need to miss classes because of a short illness or other unavoidable reason, you should contact the relevant course administrators to let them know.

For a prolonged illness or other disruption to your studies, you should notify your Student Adviser or email studentsupport@maths.ac.uk, for advice on the options available to you. 

There are a range of opportunities to spend a year abroad in your penultimate year. 

• International Exchanges

If you are experiencing any issues with your accomodation, you can contact the University's Accomodation Services or the Advice Place who should be able to help, depending on the nature of the issue. ​​​​

• Accommodation Services 
• EUSA: Advice Place

If you require a reference for further study or employment, you should approach staff in the School of Mathematics in the following order:

1. Academic Cohort Lead (ACL)

Your ACL should be the first person you approach for a reference. Your ACL is the academic member of staff who has been assigned to support you with your studies and will be best placed to help you. (If you are unsure who your ACL is, this information can be found in EUCLID under the ‘Programme’ tab.) (For those who are in Year 3 or later of their studies, you may feel that your former Personal Tutor (PT) currently knows you better than your ACL. In this case, you may also approach your PT for a reference.)

2. Dissertation, Project or Vacation Scholarship Supervisor

Should you require a second academic reference, you should approach your dissertation or project supervisor where available.

3. Course Organisers

Some applications for further study may ask you to provide a third, academic reference, in which case, you may need to ask a Course Organiser. Wherever possible, you should choose a Course Organiser with whom you have had direct, individual academic interaction (and not just one who is running a course for which you achieved a high mark). This will enable the Course Organiser to provide you with a personalized reference based on their interaction with you during lectures or workshops, or through seeing your work. If you approach a Course Organiser who does not know you sufficiently well to provide a personalized reference, they will use a School template to provide you with a factual reference which will include the following information:

• Your personal details ​​​​​​
• The title of the role or programme of study for which you are applying
• The Course Organiser’s details
• The name of the course concerned
• The credit level of the course (the year in which it is normally taken)
• Whether the course is core, compulsory or optional for your programme of study
• A brief summary of the course content
• Confirmation that you successfully completed the course
• Your final mark for the course
• Where this mark placed you in the class (expressed as a percentage)

If you are in any doubt about who to approach for a reference, you are welcome to discuss this with your Student Adviser (although please note that Student Advisers will not themselves be able to provide you with an academic reference).

For a reference for a rental lease, for example, proof of student status should usually suffice. 

Student Administration issues these documents, which you can order online.

• Student Administration

If you have issues with your visa or have questions relating to Immigration, you should contact the Student Immigration Service or the International Office. The School is not permitted to give visa advice. 

• Student Immigration Service
• International Office 

Below is a link attached to information about and on how to obtain a Higher Education Achievement Report (HEAR).

• University of Edinburgh - HEAR

If you feel you've made a wrong choice of elective course, it is most important that you talk this over with your Academic Cohort Lead or Student Adviser as soon as possible. You are not allowed to change courses after a course has been running for two weeks because of the difficulty of catching up with the material you will have missed in a new course.

Information about changing degree programme

If you are having problems with the material in a course you should talk in the first instance to the course organiser, or get advice from one of the tutors at MathsBase . They can provide advice on study skills and can direct you to background help resources and can advise on issues that may be affecting your study. 

• MathsBase